In this site we anonymized Google Analytics, which allows us to collect statistics without making you profile.
With this policy we want you to understand the characteristics and purposes of cookies and how to disable them if necessary.
In our capacity as Controller of the personal data we modify this Policy at any time and any changes will have effect from the date of publication on the Site.
WHAT ARE COOKIES
Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being transmitted back to the same sites on their next visit. Cookies of SO-CALLED “Third parties” are, instead, set by a website other than the one that the user is visiting. This is because on each site may be present elements (images, maps, sounds, specific links to web pages in other domains, etc.) That reside on servers other than the visited site.
WHAT COOKIES ARE USED IN THIS SITE?
Within our website we use only one type of cookie, which is the technical ones.
- Technical cookies
Technical cookies are those necessary to operate the site and to the services offered in it.
I can be divided into the navigation cookies or session that ensure normal navigation and use of the Site; in targeted analytics cookies to collect information – for statistical purposes and in aggregated form – on the number of users and how the same visit the site; Customization cookies which allow the user, improving the service, the navigation function of a set of selectable criteria (eg. the selected language, selected product).
- Profiling cookies
We specify that we DO NOT use profiling cookie ie those installed in order to create a profile for the user who is browsing the site, monitoring his behavior while browsing, and to send targeted advertising messages aimed at direct marketing.
COOKIE OF THIRD PARTY
While navigating the Site also receive, on his end, even cookies of sites or other web server (SO-CALLED the “Third Party Cookies”).
LIST OF COOKIES USED BY THIRD PARTIES
Facebook connect: https://www.facebook.com/about/privacy/
Twitter connect: https://twitter.com/privacy
Google+ Platform: http://www.google.com/intl/it/policies/privacy/
HOW TO MAKE AN “OPT-OUT” OF NOT WANTED COOKIES
The user can block or restrict the reception of cookies in your browser options.
- In Internet Explorer, click on “Tools” in the menu bar and then on the sub-item “Internet Options”. Finally, access the “Privacy” tab settings to change your preferences regarding cookies.
- On Firefox, click on “Tools” in the menu bar and then on the sub-item “Options”. Finally access the voice settings “Privacy” to change your preferences regarding cookies.
- Chrome, type “chrome: // settings / content” in the address bar (without quotation marks), and change the settings for cookies as you want.
- On Safari, select “Preferences” and then choose “Privacy”. Under Block Cookie specify how Safari must accept cookies from websites.
If you use Safari on portable devices such as iPhone and iPad, you must instead act in this way: to go on the “settings” of the device and then find “Safari” on the left menu. From here, under “Privacy & Security”, you can manage the options Cookie.
- To disable cookies external services you need to act on their settings:
- Google services
MANAGER OF TREATMENT OF COOKIES IS CONSIDERED:
Ali.Com Import Export S.r.l.® Unipersonale
Via Gracchus Mecio 8 / G
POSTAL CODE. 84131 Salerno (Sa), Italy
This privacy statement explains the way in which your personal data is collected, used and disclosed by ALICOM entities SRL listed in the section dedicated to data controllers and addresses (Section 11) ( “ALICOM SRL”, “we”, “us “). The Statement also informs you on how may access and update your personal data and make some choices about how to use your personal data.
This Policy governs our online and offline activities of collecting data, including personal data that we collect through our various channels such as websites, applications, social networks, for the management of relationships with customers centers, sales and event points. Please note that the personal data we collect through a method (eg an internet site ALICOM SRL) are combined with the personal data that we collect through another method (eg an offline event ALICOM SRL). Because of this, we may combine personal data that were originally collected by different entities ALICOM SRL. Please refer to Section 8 for additional information on how to be able to object to this practice.
1. Sources of personal data
This Privacy Statement applies to the personal data we collect from or about you, using the methods described below (see Section 2), from the following sources:
ALICOM SRL Internet sites. Websites direct to customers ALICOM SRL operated by or on behalf of, including Internet sites that we operate under our domain / URL and mini-sites we run on third-party social networks like Facebook ( “Websites”).
Sites / apps for mobile by ALICOM SRL. Internet sites or direct applications / clients and ALICOM SRL operated by or on behalf of, such as smartphone apps.
Email, text messages or other electronic messages. Electronic communications between you and ALICOM SRL.
CRC ALICOM SRL. Calls to our centers for the customer relations management ( “CRC”).
Offline Registration Forms. Recordings and other similar printed forms that we collect for example, by ordinary mail, display stands in shops, contests and other promotions or events.
Data from other sources. Social networks, publicly available information.
2. Personal information we collect about you and how we collect
Depending on how you interact with ALICOM SRL (online, offline, on the phone, etc.) We collect from you various kinds of information, in the following ways.
personal contact information. This information includes all information that you provide to us and will allow us to contact you, such as your name, postal address, email address, details of social network or phone number
Account access information. Any information required to provide you access to your specific account profile. For example, your access ID / e-mail address, user name, password, type of disaster, and / or security questions and answers.
Demographic information. Any information that describes His demographic or behavioral characteristics. For example, your date of birth, age or age group, gender, geographical location (eg zip code), favorite products, hobbies and interests, and domestic information or lifestyle.
Technical information on your computer / mobile device. Any information on the computer system or other technological device you use to access one of our Internet sites or applications, such as IP address used to connect your computer or device to the Internet, the type of operating system, the type of Internet browser and version. If you access an Internet site or application ALICOM SRL via mobile device such as a smartphone, the information gathered will also include, where permitted, the unique identifier of your mobile device, the advertising ID, geolocation, and other data Similar to the mobile device.
About using Internet / communications sites. When you browse and interact on our Internet sites or newsletters, we use automatic data collection technology to collect certain information about your actions. This includes information about the links you clicked, pages or content on the screen and for how long, and other similar information and statistics about your interactions, responsiveness to content, download failures and duration of visits on certain pages. This information is collected using automated technologies such as cookie (browser cookies, Flash cookies), and web beacons, and are also collected through the use of third-party monitoring services (like Double Click, Google Analytics, Adobe Dynamic Tag Management and / or Omniture). You have the right to object to the use of such technologies, for further details please refer to Section 3.
Feedback consumer. These include information about your experience on the use of our products and services you share with us voluntarily.
Content generated by the consumer. This refers to any content that you create and then share with us on a social network or by uploading it on one of our Internet sites or applications, including the use of network applications such as Facebook. This for example includes photos, videos, personal stories, or other media or similar content. Where it is allowed, we collect and publish content generated by customers in connection with a variety of activities, including contests and other promotions, the community functions of Internet sites, as users of social equity and third-party events.
About social networking. This refers to any information you share publicly on a social network or information that are part of his profile on a social third-party networks (such as Facebook) and that you allow the social networks of third parties to share with us. Examples include the basic account information (such as name, email address, gender, date of birth, city of residence, profile pictures, user ID, list of friends, etc.) And all other information or activities that you allow the social network to share third party. We receive His profile information of the social network (or parts of this information) every time you download or interacts with an Internet application ALICOM SRL on a social network like Facebook, whenever you use an integrated function with a website ALICOM SRL (such as Facebook Connect) or whenever interacting with us through a social network. To learn how your information is obtained from a social network as a third party by ALICOM SRL, or to stop sharing this information from social networks, please visit the website of the social network in question.
Payments and financial information. All information we need to process an order, or that you use to make a purchase, such as the details of your credit or debit card (name of cardholder, card number, expiration date, etc. .) or other forms of payment (if these are available). In any case, we handle the payment and financial information in accordance with all applicable laws, regulations and safety standards.
Call the CRC. Communications with a CRC may be recorded, in compliance with applicable laws, local operational requirements (eg for purposes related to the quality or training) and, in certain cases, to obtain evidence of consent for direct marketing or profiling. The details of the payment card are not registered. Where it is required by law, you will be informed that registration at the beginning of your call and will have the opportunity to object.
3. Cookies / similar technologies, log files and web beacons
Cookies / similar technologies. Please see our Information about cookies to discover how it can manage the settings of your cookies and to obtain detailed information about the cookies we use and why we use them.
Log files. We collect information in the form of log files that record the activity on the website and gather statistical information about your browsing habits related. These recordings are automatically generated, and help us eliminate errors, improve performance, and to ensure the security of our Internet sites.
Web beacons. Web beacons (also known as “web bugs”) are small strings of code that produce a graphic image on a web page or in an email in order to re-transfer the data to us. The information collected through web beacons may include technical information such as the IP address as well as information on how you respond to an email campaign (eg at what time the email was opened, on what links contained in the email clicked , etc.). We may use web beacons on our Websites or include them in emails we send. We use information collected through web beacons for a variety of purposes, including by way of example, for reporting on site traffic, unique visitor counts, advertising, control and reporting of email, and the personalization .
4. Use of your personal data
The following paragraphs describe the various purposes for which we collect and use your personal data, and the different types of personal data that are collected for each purpose. Please note that not all uses listed below will be relevant for each person.
Customer service. We use your personal data for customer service purposes, including to respond to your questions. This usually involves the use of certain reason related to personal contact information and details of your question (eg order status, technical problems, questions / complaints related to the product, general questions, etc.).
Contests, marketing and other promotions. With your consent (where required), we use your personal data to provide you with information about goods or services (eg communications or marketing campaigns or promotions). This can be done via email, advertising, SMS, telephone or postal mail to the extent that this is permitted by applicable law. Some of our campaigns and promotions will appear on Internet sites and / or third-party social networks. This use of your personal data is voluntary, which means that you may oppose processing of your personal data for such purposes.
For details on how to change your preferences with respect to marketing communications, please refer to the underlying Sections 8 and 9. For more information about our contests and other promotions, please refer to the official rules or details posted with each competition / promotion .
Social networks: We use your personal data when you interact with the social network functions to third parties, such as the “Like” function to offer advertising and involve it on our social networks. By consulting the privacy policies of the relevant third party social networks, you will learn how to operate these functions, the profile data that we obtain about you, and will find out how to retire.
Customization (offline and online). With your consent (where required), we use your personal data (i) to analyze your preferences and your habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and customize your experience on our websites and applications; to ensure that the content of our websites / applications is optimized for you and for your computer or device; and (iv) to enable you to participate in interactive features, when you decide to participate. For example, remember His identity access / email address or user name to make sure that you can immediately log on the next time you visit our website or to ensure that it can retrieve the products that had previously added to your shopping cart. Based on this information, and with your consent (where required), We show content or specific promotions ALICOM SRL tailored to your interests. The use of your personal data is voluntary, which means that you may oppose processing of your personal data for such purposes. For detailed information on how to retire, please refer to Section 8 below.
Order processing. We use your personal data to process and ship your orders, to inform about the status of your orders, correct addresses and conduct verification activities and other activities to identify fraud. This includes the use of certain personal and payment information.
Other general purpose (eg internal research, analytical, security). In compliance with applicable laws, we use your personal data for other general corporate purposes such as conducting demographic studies and internal marketing, measuring the effectiveness of advertising campaigns. We reserve the right, in case you have more Club Member account, to reconcile these accounts into a single account. We also use your personal data to ensure our safety.
legal reasons or merger / acquisition. If ALICOM SRL or its assets is / are acquired / s by or merged with another company included for bankruptcy, we may share your personal data with any of our legitimate successor. We may also disclose your personal data to third parties (i) when so required by applicable law; (Ii) to respond to legal proceedings; (Iii) to respond to a request by an agency deputy application of the relevant law; (Iv) to protect our rights, our privacy, safety or property, or the public; or (v) to carry out the terms of any contract or the terms of our Web site
5. Disclosure of personal data
In addition to the entities ALICOM (responsible for operations ALICOM SRL) mentioned in the section responsible for the management of data and addresses (see Section 11), We share your personal data with the following types of third-party organizations:
Service providers. These are external companies that we use to help us manage our business (eg, fulfillment, payment processing, fraud detection and identity verification, credit recovery, the Internet operation of the site, support services, promotions, development of the Internet site, data analysis, CRC, etc.). For service providers, and their staff selected, it is only allowed to access and use your personal data on our behalf and for the specific tasks that they are so required to perform, based on our instructions, and are obligated to ensure the confidentiality and security of your personal data. Where it is required by applicable law, you will get a list of providers who treat your personal data (see Section 11 for us).
Agencies Evaluation of credit / debt collection agencies. To the extent permitted by applicable law, the assessment of creditworthiness agencies and debt collection agencies are external companies that we use to let us help you verify your creditworthiness (especially for orders with invoice) or to recover unanswered bills.
third party companies that use personal data for their marketing purposes. Except for the situations in which you have lent your consent, we do not rent under license or sell your personal data to other companies for their own marketing purposes.
Recipients third parties who use personal data for legal reasons or merger / acquisition. We will only disclose your personal data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 4 for details).
6. Retention of personal data
In compliance with applicable laws, we will use your personal data for as long as necessary to fulfill the purposes for which the personal data had been collected (as described in Section 4 above) or to comply with applicable legal requirements.
The personal data used to provide you with a personalized experience (see Section 4 above for more information) will be kept for the duration of applicable law.
7. Disclosure, storage and / or transfer of your personal data
We use a variety of reasonable steps (described below) to ensure the confidentiality and security of your personal data. However, please note that these protections do not apply to information that you have chosen to share in public areas such as social networks.
People can access your personal data. Your personal data will be processed by our authorized personnel on a need to know, depending on the specific purposes for which your personal data were collected (eg our staff responsible for issues concerning customer focus will have access to the customer’s profile). Measures taken in operational environments. We store your personal data in an operating environment that uses reasonable security measures to prevent unauthorized access. To protect your personal data, we observe reasonable standards. The transmission of information via the Internet unfortunately is not completely secure, and although we will do our best to protect your personal information, we can not guarantee the security of data during transmission through our Internet / application sites.
Measures that we expect she will put in place. It is important that you play a role in keeping your personal data secure and protected. When adheres to an online account, please / to choose the account a strong password and never disclose your password to anyone. You must ensure the confidentiality of this password and any use it makes of your account. If you use a shared or public computer, do not choose never to remember your identity access / email address or password and be sure to log out from your account every time you leave your computer. You also have to use any setting or safety control that we could provide you on our Internet site / application.
8. Access to your personal data
Access to your personal data. Where permitted by law, you, your successors, representatives and / or delegates have the right to access, review and request a physical copy or electronic information held about you. You may also have the right to request information about the source your personal data.
These rights may be exercised by calling ALICOM SRL (+039) 089 305 3404 or ALICOM SRL – Via Gracchus Mecio 8 / G, C.A.P. 84131, Salerno (SA), Italy, attaching a copy of your ID or equivalent document details (where is required by us and permitted by law). If the request is submitted by someone other than you, if that person fails to provide proof that the request is legitimately made on your behalf, the request will be rejected.
Please note that any item of identification information given to us will be treated only in accordance with and to the extent permitted by applicable law.
Modification and deletion of personal data. Where it is required by law, you, your successors, representatives and / or agents will (i) request the cancellation, correction or revision of your personal data; (Ii) object to the processing of the data; (Iii) limit the use and disclosure of your personal data; and (iv) withdraw consent to all of our data processing activities.
Please note that under certain circumstances, we may not be able to delete your personal data without erasing the same time your user account. We may be required to retain some of your personal data after you have asked for the cancellation, to meet our legal and contractual obligations. It may also be authorized by applicable laws to retain some of your personal data to meet our business needs.
Where available, our Web site has a specific function by which you can review and edit the personal data submitted. Please note that we ask our registered consumers to verify their identity (eg identity access / email address, password) before you can access or make changes to their account information. This helps prevent unauthorized access to your account.
Notwithstanding this, you may exercise your rights by calling ALICOM SRL (+039) 089 305 3404 or by writing to ALICOM SRL – Via Gracchus Mecio 8 / G, C.A.P. 84131, Salerno (SA), Italy, attaching a copy of your ID or equivalent document details (where is required by us and permitted by law). If the request is submitted by someone other than you, if that person fails to provide proof that the request is legitimately made on your behalf, the request will be rejected.
Please note that any item of identification information given to us will be treated only in accordance with and to the extent permitted by applicable law.
Access Requests: To all access requests will be answered within 10 working days, starting from the date of receipt of the request. In case the request is not answered within 10 working days, we will contact to inform of the reasons for which the request is still being processed and to provide the date on which the request will be processed. The response to the request can not be sent later than 5 working days, following the expiry of the original term.
Modification and deletion of personal data: We may ask you, within 5 working days of receipt of your request, to remedy any missing information. If you do not will provide documentation and information requested within two months from the date of the original request, the request will be considered canceled. We will give an answer no later than 15 working days from the day after the date on which the request was received. If a request can not be processed within 15 working days, informed of the reasons for which the request is still being processed and to provide the date on which the request will be processed (The answer to the request it can not be sent over the next 8 additional days the expiration of the original term).
9. His choices about how we use and disclose your personal data
Let us be in every effort to offer you choices Regarding the personal data That You Provide. The Following The mechanisms offer the Following control over your personal data:
Cookies / similar technologies. You can set your browser to refuse all or some browser cookies, or to warn you When cookies are used. Please refer to Section 3 above.
11. Responsible for the processing of data and addresses
We will investigate and act on any complaint about how we handle personal data (including a complaint about the breach by us of your rights under applicable laws on privacy).
Ali.Com Import Export S.r.l.® Unipersonale
Via Gracchus Mecio 8 / G
POSTAL CODE. 84131Salerno (Sa), Italy